Privacy Policy

Privacy Statement

Your privacy is important to us, this privacy statement explains what data we collect from you and how we use it. This information applies to all the services and products supplied by Jones Bros Ltd.

We give assurance that:

  • We will process your personal data according to the Data Protection Act 1998 and General Data Protection Regulation 2018.
  • We will not sell your data.
  • We will not use your personal data for marketing without your consent.
  • We will not keep your personal data for longer than necessary.
  • We will keep your personal data secure.
  • We will remove your personal data upon request.
  • We will respect your right to find out what information we have about you.

Personal data we collect

Jones Bros Ltd. collect data in order to operate efficiently and provide you with the best possible products and services. You provide us with some of your data directly, via our website contact form and order form. We additionally gather data from cookies and also from third-party providers. We do not sell your data, such as name, address and email, to anyone.

How we use your personal data

We use your personal data in order to comply with UK law and process any orders you place with us for goods and services and manage your account. We also store personal data such as E mail addresses and telephone numbers for marketing purposes by ourselves only.

Reasons we share your personal data

Our authorised service providers are companies that perform certain services on our behalf. These services may include marketing assistance, performing business and sales analyses that support the website functionality. These service providers may have access to your personal data to the extent necessary to perform their functions, but we do not allow them to share or use any of your personal information for any other purpose.

Your right to access personal data

You have the right to request access to the personal data we hold about you. 

To make a request, please contact us in writing (by email or post). We may ask you to provide proof of identity if we need to confirm your identity before processing your request.

We will respond within 30 calendar days and will include:

  • Confirmation of whether we are processing your personal data.
  • A description of the data we hold, why we are using it, and who it may be shared with
  • A copy of the personal data itself
  • The source of the data, where known

Your right to be forgotten

Part of our GDPR compliance is requesting you accept our terms of business prior to sending us your personal data, this consent can be removed at any time by contacting us verbally or in writing. You also have the right to request us to erase all your personal data we hold, by writing to us, we will confirm this has been done within 30 days of your request.

Cookie policy

Cookies are small text files which store the IP address when you first visit a website page, the cookie will help the website, to recognise your device the next time you visit. Most cookies won’t collect information that identifies you personally, they will instead collect more general information such as how users arrive at our website, or a user’s general location.

How do we use cookies?

Our cookies are only those required by Google to provide analytics back to us, we track IP addresses for visitor page usage, time on each page etc. Google AdWords also require cookies to track the visitor information and provide correct information for click rates, most websites will insist you enable cookies or not visit the website. We use cookies on our websites to improve their performance and enhance the user experience.